COVID-19 Operations Announcement - WHAT'S NEW
* The City of Hamilton remains in lockdown until further notice. Our retail store is OPEN FOR CURBSIDE pickup Monday - Friday from 10:00am - 1:00pm only. We are open on Saturdays from 9:00am - 4:00pm for curbside services BY APPOINTMENT ONLY. We are continuing our water testing service; please call ahead for quicker service. Your bottle will be sanitized before and after the test.
* Orders can be placed by phone or by email. Emails are responded to 7 days per week and calls are received only on Saturdays.
* Pool opening bookings for 2021, service requests, quotes for builds, equipment, etc. and all orders can be placed by contacting or 289-895-7473.
Pre-Lockdown Operations: *Not in effect until further notice.
- Masks are required in all indoor public spaces in the city of Hamilton. Please ensure you are wearing a mask when entering our store, and sanitize/keep physical distance as usual. If you are exempt from wearing a mask or face covering, kindly let our staff know upon entry.
- We are NOW ACCEPTING WALK-IN WATER TESTS during operating hours
- Our retail location is OPEN with enhanced safety measures in place! We are allowing 2 people into the store at a time. Please follow all posted signage and do not visit if you are feeling unwell, if you have travelled outside of Canada within the last 14 days, or if you have been exposed to someone showing symptoms of COVID-19. We are continuing to offer curbside pickup of products by request.
- Our service teams are now fully operational. We are enhancing our health and safety precautions to keep our service team and customers healthy and safe. To maintain a safe physical distance, we are asking that customers greet our technicians from a distance, if necessary.